We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, tips, tricks, resources and information.
Holding a motor insurance policy covering a fleet of three trucks under his company, a director submitted a claim when one of the vehicles suffered fire damage. However, due diligence performed by Zurich Australia unveiled that the director had a criminal traffic conviction on record dating back to March 2021 that was not previously disclosed.
The insurance company took the position that this omitted information was pivotal and declared that it would have otherwise refrained from underwriting the policy. The director's defense rested on the claim that he perceived the incident not as a criminal offense but rather a trivial issue, describing the non-disclosure as unintentional.
Nevertheless, the Australian Financial Complaints Authority (AFCA) emphasized that the director faced pointed questions upon the insurance policy's inception that should have signaled the need for divulgence of the conviction. The adjudicator from AFCA concluded that the director, or any prudent individual in a similar position, ought to have recognized the importance of such information to the insurer's risk assessment.
The reported incident draws attention to a 'relevant failure' under the Insurance Contracts Act 1984, with Zurich within its rights to narrow its liability and proceed with the policy's annulment. The AFCA adjudician expressed that obliging the insurer to settle the claim under these circumstances would be unjust.
In the aftermath, the insurance company is required to return the paid premiums post cancellation of the policy to the policyholder along with accrued interest - a measure to settle the books between the parties involved.
This situation signals to policyholders the vital necessity of full transparency when acquiring insurance coverage. Insurance applicants and holders should be aware that nondisclosure, even unintended, can have significant consequences, impacting both the validity of claims and the standing of policies.
Published:Thursday, 2nd May 2024
Source: Paige Estritori
| Adviser Shortage and Policy Shifts Impact Life/Risk Market 17 May 2024: Paige Estritori The decline of life/risk advisers paired with the Australian Prudential Regulation Authority's (APRA's) intervention in the Individual Disability Income (IDII) insurance sector imposes fresh challenges on the market, hinting at recovery only intermittently. - read more |
| Insurers Under Fire: Melbourne Floods Reveal Gaps and Mismatches 16 May 2024: Paige Estritori Residents from western Melbourne have voiced sharp disapproval of insurance companies at the recent federal inquiry hearings held in Maribyrnong, citing significant grievances post the 2022 floods. - read more |
| Allianz Streamlines Flood Insurance with New Update 16 May 2024: Paige Estritori Allianz has taken a considerable step forward in modifying its flood insurance approach for homeowners. Drawing conclusions from the flood incidents of 2022, changes are set to be implemented to provide clearer and more inclusive coverage. As a measure to simplify their insurance products, Allianz will integrate flood insurance as a non-negotiable component of home building, contents, and landlord policies for new clients starting from the latter part of this year. - read more |
| Australian Tourist Secures Compensation for Air Ambulance From Bangkok 11 May 2024: Paige Estritori A recent decision by a dispute resolution body in favor of a 74-year-old Australian traveler has emphasized the importance of clear communication and precise terms and conditions in insurance policies. This comes after the individual engaged in a tug-of-war with an insurance company over a $195,223 claim to cover emergency medical transportation from Thailand. - read more |
| Marine Insurance Leader Club Marine Welcomes New CEO 07 May 2024: Paige Estritori In a notable shift in its leadership ranks, Club Marine, a key player in the marine insurance market and subsidiary of Allianz, has officially instated Tim Wiles as its Chief Executive Officer. Wiles, having confidently steered the company since last November as interim CEO, has now been entrusted with the permanent leadership mantle. - read more |
| Essential Caravan Maintenance: Protecting Your Home on Wheels Welcome to your guide on Essential Caravan Maintenance: Protecting Your Home on Wheels. Like any home, your caravan is your sanctuary, a place of comfort and security as you travel and explore. However, it's crucial to remember that this rolling residence requires regular check-ups and tune-ups to ensure it remains a safe and reliable haven. - read more
|
| Caravan Insurance Disasters: Real-Life Lessons and Horror Stories Caravan insurance is an absolute necessity for anyone who owns a caravan. Accidents can happen at any time and without adequate insurance, the costs can be devastating. In this article, we will be exploring real-life horror stories and disasters regarding caravan insurance, to help you understand what can go wrong and what steps you can take to avoid similar situations. - read more
|
| Roadworthy and Reliable: The Comprehensive Guide to Caravan Upkeep Maintaining your caravan isn't just about keeping it looking good; it's a crucial practice that ensures your safety on the road, as well as helping you protect your investment. A caravan represents a significant financial commitment, and just like any other vehicle, it requires regular care to maintain its value and functionality. - read more
|
| Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct Caravan insurance is an important investment for anyone who owns a caravan. It provides financial protection against loss, damage, or theft of your caravan. While it's possible to purchase caravan insurance directly from an insurer, in this article, we explore why you should use a specialist caravan insurance broker instead of going direct - and how to choose the right one for your needs. - read more
|
| Essential Tips for Choosing the Right Caravan Insurance in Australia Embarking on a journey with your caravan is an incomparable experience, offering a unique blend of adventure, freedom, and the comfort of a home on wheels. However, it’s essential to recognize that just like any significant investment, your caravan needs to be protected. That's where choosing the right caravan insurance becomes not just a consideration, but a necessity. - read more
|
|
Practical Security Measures Every Caravan Owner Should Implement Now In recent years, we've seen a troubling rise in caravan thefts nationwide, which has undoubtedly caused concern within our vibrant community. It's clear that the adage 'better safe than sorry' has never been more applicable to caravan ownership. - read more
|
|
Australian Caravan Owners: Understanding Your Comprehensive Cover Options Welcome, Australian caravan enthusiasts! Embarking on road trips and enjoying the great outdoors is an integral part of the Aussie lifestyle. Whether you're a seasoned traveller or a newcomer to the caravan community, ensuring your home on wheels is fully covered should be top of mind. - read more
|
|
5 Top Tips for Safely Caravanning with Your Furry Friends in Australia Exploring the great Australian outdoors in a caravan with your furry friends by your side can create unforgettable memories and provide experiences that deepen the bond between you and your pets. The joy found in watching your pet's excitement as they encounter new sights, sounds, and smells is irreplaceable and adds a layer of delight to the adventures ahead. - read more
|
|
Top 5 Things to Look for When Choosing Caravan Insurance Caravan insurance is an important investment for anyone who owns a caravan, whether it's a touring caravan or a static caravan. Caravan insurance is designed to protect you financially in the event of theft, damage, or accidents. However, not all caravan insurance policies are created equal, and it's essential to choose the right policy to ensure you're adequately covered and get the best value for your money. - read more
|
|
|
Why You Should Use a Specialist Caravan Insurance Broker Instead of Going Direct Caravan insurance is an important investment for anyone who owns a caravan. It provides financial protection against loss, damage, or theft of your caravan. While it's possible to purchase caravan insurance directly from an insurer, in this article, we explore why you should use a specialist caravan insurance broker instead of going direct - and how to choose the right one for your needs. - read more
|